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How Bistro Volière generated significant savings with TableCheck
Bistro Volière managed to reduce their booking fees by over $500 AUD per month
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This authentic French Bistro in the heart of St.Kilda Melbourne, enjoys a well-balanced French menu, nice wine, and a relaxed bistro style that is easy to get used to. Their Confit de Canard (Confit Duck) is a local favorite and this is a great venue if you are looking for an authentic French experience, great food and excellent value.
"I can confidently recommend TableCheck to any restaurant looking to enhance their operations and capitalize on their online table reservation management." - Bistro Volière
The Goal
Frustrated with paying cover fees from pay-per-cover booking platforms, the owners of Bistro Volière wanted a way to fix the fee and privatize the diner data coming from online bookings made from Google and from their website.
The Result
TableCheck was able to personalize the online booking experience across all channels for a flat fee. This reduced their previous booking fees by over $500 AUD per month. Additionally, Bistro Volière now bills more revenue due to the increased table turns gained by TableCheck’s ability to show alternative seating times during the booking process.
Bistro Volière now controls their restaurant more easily, automating the handling of bookings to suit their demands for each day of the week. This enables FOH and kitchen staff to focus more on service.
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What they said
General Manager Phil Le Blanc:
"We started using TableCheck following our frustration with a range of reservation platforms charging per person booking fees. Even our small restaurant has generated significant savings (over 500$ per month) from TableCheck's flat monthly fee.
"Additionally, during COVID capacity restrictions, we have really benefited from our ability to control bookings around 7–7:30 pm enabling the system to offer an alternative (early or late) seating times. This has resulted in more tables “turning”, better use of all our available seating times and, operationally, the restaurant has become much easier for floor & kitchen staff to manage. I can confidently recommend TableCheck to any restaurant looking to enhance their operations and capitalize on their online table reservation management. ”
Bistro Volière
129 Fitzroy Street, St Kilda, 3182
0412 360 120
Website: https://www.bistrovoliere.com.au/
About the Author
Winston is the Country Manager for TableCheck's Australian operations. Before joining the company, Winston has worked and delivered technology solutions for restaurant and hotel groups in Europe and Asia.
What we do
Let TableCheck manage your restaurant while you focus on growing your business and delivering what you do best–creating magical moments for your guests.
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